Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 2025 - 00:30 UTC
Identified - Our engineering team has identified an issue with Mac devices upgrading to macOS 26 (Tahoe) despite having a policy in place to defer major upgrades. This has occurred for companies with an OS update policy that has both deferral and major upgrade enforcement settings in place.
We are in the process of implementing a fix for this issue. For devices that have not already upgraded, the fix will also prevent these devices from upgrading.
Sep 16, 2025 - 20:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 2025 - 15:12 UTC
Investigating - - We are confident that this issue is affecting WiFi policies, and not other policies - The issue is affecting approximately 200 companies - Based on our investigation so far, se believe there is a race condition that is resulting in some WiFi policies being removed - We have a code change ready to deploy that will mitigate most of the issue as we continue to investigate the root cause - Our engineering team will continue to investigate overnight, and we will come back with another update first in the morning
Sep 12, 2025 - 03:18 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 11, 2025 - 23:30 UTC
Investigating - Our engineering team is investigating an issue with the deployment of WiFi policies that results in the policy being removed and re-added multiple times. This results in devices losing and gaining WiFi connection repeatedly.
Sep 11, 2025 - 20:21 UTC
Rippling App
?
Operational
90 days ago
99.81
% uptime
Today
Identity & App Management
Operational
90 days ago
99.99
% uptime
Today
Single Sign-on (SSO)
Operational
90 days ago
99.97
% uptime
Today
Authentication
?
Operational
90 days ago
99.97
% uptime
Today
RPass
Operational
90 days ago
100.0
% uptime
Today
VLDAP
Operational
90 days ago
100.0
% uptime
Today
Platform API
Operational
90 days ago
100.0
% uptime
Today
Third-party integrations
Operational
90 days ago
100.0
% uptime
Today
RADIUS
?
Operational
90 days ago
100.0
% uptime
Today
Device & Inventory Management
Operational
90 days ago
99.39
% uptime
Today
Devices app
Operational
90 days ago
99.39
% uptime
Today
Platform Tools
Operational
90 days ago
99.74
% uptime
Today
Workflow Studio
?
Operational
90 days ago
99.74
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Sep 17, 2025
Unresolved incident: Issue with Mac devices upgrading to macOS 26 (Tahoe).