All access and functionality to Rippling should be back to normal. Supergroup membership had high latency during the incident period, resulting in some delays to access changes, but all group memberships have been refreshed and will update normally moving forward.
Posted May 28, 2026 - 19:52 UTC
Update
We are starting to re-enable the async jobs that have been throttled while monitoring the database load.
Posted May 28, 2026 - 17:04 UTC
Update
We are monitoring database health and site access while continuing to investigate the root causes.
Posted May 28, 2026 - 16:48 UTC
Update
We have scaled down async jobs that are contributing to the database load. Access to Rippling is starting to recover.
Posted May 28, 2026 - 16:46 UTC
Investigating
We are investigating issues with the Rippling app and SSO. The issues are caused by database load.
Posted May 28, 2026 - 16:16 UTC
This incident affected: Rippling App and Identity & App Management (Single Sign-on (SSO)).