System Status

Checkr integration notifications sent for already complete background checks

Incident Report for Rippling

Resolved

This incident has been resolved. Our team has closed the faulty tasks on Rippling dashboards and will be reaching out to affected customers.

Posted Aug 04, 2022 - 22:07 UTC

Identified

On 2022-08-02 between 1:00 and 2:00 UTC, Rippling received incorrect background check statuses from Checkr. As a result, Rippling read these changes as updates to employee background check reports and sent notifications accordingly. Checkr's API is now working properly and we will be removing the faulty notifications from Rippling dashboards.

Posted Aug 04, 2022 - 18:42 UTC

Investigating

We are currently investigating the issue.

Posted Aug 04, 2022 - 16:06 UTC

This incident affected: Identity & App Management (Third-party integrations).