System Status

Issues with employee API endpoints

Incident Report for Rippling

Resolved

This incident has been resolved.
Posted Dec 13, 2024 - 19:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 12, 2024 - 21:02 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 12, 2024 - 19:15 UTC

Investigating

Users are reporting timeout errors with the GET/employees and GET/employees/include_terminated endpoints.
Posted Dec 12, 2024 - 19:13 UTC
This incident affected: Identity & App Management (Platform API).
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