The incident has been resolved; notifications that failed to send during the outage period (5:29 AM - 8:52 AM PDT) were re-sent between 12:40 PM - 1:30 PM PDT.
Posted Oct 01, 2025 - 21:33 UTC
Monitoring
We have re-initiated sending the notifications that failed to send during the outage. We are monitoring those notifications getting sent successfully.
Posted Oct 01, 2025 - 20:25 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 01, 2025 - 18:18 UTC
Identified
Email notification deliverability was disrupted from 5:29 AM PDT to 8:52 AM PDT, resulting in email notifications not getting sent during that time period.
Email notifications are now getting delivered properly, but our engineering team is working to re-send the notifications that failed to send during that window.
Posted Oct 01, 2025 - 18:11 UTC
This incident affected: Rippling App and Platform Tools (Notifications).