The incident has been resolved. Events that failed during the affected window - such as user provisioning and group syncs - were successfully replayed.
Posted Apr 16, 2026 - 23:02 UTC
Update
Some Rippling Notifications and emails from Workflow Studio were sent to personal email accounts during the affected window since lookup of Google Workspace work emails were unavailable
Posted Apr 16, 2026 - 19:46 UTC
Update
The root cause of this incident was deletion of Google Workspace app metadata, which made Google Workspace integration features unavailable. The impacted timeframe was 4/16/2026 10:59 AM PDT to 11:32 AM PDT. We are continuing to investigate the services impacted during that time period.
Posted Apr 16, 2026 - 19:36 UTC
Identified
Google Workspace integration features, including SSO, were unavailable for a 15-30 min period of time earlier today. Access has been restored, but we are investigating to confirm no ongoing impact for customers.
Posted Apr 16, 2026 - 18:52 UTC
This incident affected: Identity & App Management (Single Sign-on (SSO), Authentication, Third-party integrations) and Platform Tools (Workflow Studio, Notifications).