System Status

Devices app is sending an erroneous email prompting employees to enter their password

Incident Report for Rippling

Resolved

This incident has been resolved.
Posted Mar 09, 2023 - 17:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 09, 2023 - 04:47 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 09, 2023 - 04:47 UTC

Investigating

We are currently investigating this issue. The email subject is "Action required: Enter your device password in the Rippling Desktop App". Employees can ignore this email for the time being.
Posted Mar 08, 2023 - 23:23 UTC
This incident affected: Device & Inventory Management (Devices app).