{
  "page": {
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    "name": "Rippling",
    "url": "https://status.rippling.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
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  "incidents": [{"name":"Rippling app is down","status":"investigating","created_at":"2026-09-29T19:20:52.620Z","updated_at":"2026-09-29T19:51:15.429Z","monitoring_at":null,"resolved_at":null,"impact":"critical","shortlink":"https://stspg.io/jlwnt47313kk","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-29T19:20:52.613Z","reminder_intervals":null,"id":"s8pdhctd6k08","page_id":"dtj0jj1f02xs","incident_updates":[{"status":"investigating","body":"The Rippling app is fully operational again. 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We will provide an update within the next 10 minutes.","created_at":"2026-09-29T19:20:52.718Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T19:20:52.718Z","display_at":"2026-09-29T19:20:52.718Z","deliver_notifications":true,"tweet_id":null,"id":"x4jp6k2k6lkx","incident_id":"s8pdhctd6k08","custom_tweet":null,"affected_components":[{"code":"lq3c3hps2qqf","name":"Rippling App","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Rippling App","created_at":"2021-07-26T17:03:48.553Z","updated_at":"2026-09-29T19:51:15.381Z","position":1,"description":"The main Rippling 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issue.","created_at":"2026-09-17T20:13:26.813Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-17T20:13:26.813Z","display_at":"2026-09-17T20:13:26.813Z","deliver_notifications":true,"tweet_id":null,"id":"624yymbk51bj","incident_id":"n1kd93cncb3v","custom_tweet":null,"affected_components":[{"code":"zj32d6qhl0dg","name":"Identity \u0026 App Management - Third-party integrations","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Third-party integrations","created_at":"2022-07-26T15:46:04.814Z","updated_at":"2026-09-17T20:47:55.441Z","position":6,"description":null,"showcase":true,"start_date":"2021-12-31T08:00:00.000Z","id":"zj32d6qhl0dg","page_id":"dtj0jj1f02xs","group_id":"pc53gpyb9clb"}]},{"name":"Issues accessing Rippling live chat and support email","status":"resolved","created_at":"2026-09-16T11:22:46.544Z","updated_at":"2026-09-16T13:34:01.404Z","monitoring_at":null,"resolved_at":"2026-09-16T13:34:01.386Z","impact":"minor","shortlink":"https://stspg.io/23tnnnch8b9f","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-16T11:22:46.538Z","reminder_intervals":null,"id":"fvtdqytbzcdz","page_id":"dtj0jj1f02xs","incident_updates":[{"status":"resolved","body":"The technical outage impacting our live chat and email support has been fully resolved. All support channels are operating normally, and our team is actively responding to all pending inquiries.","created_at":"2026-09-16T13:34:01.386Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-09-16T13:34:01.386Z","display_at":"2026-09-16T13:34:01.386Z","deliver_notifications":false,"tweet_id":null,"id":"0bmhmhdxl0fc","incident_id":"fvtdqytbzcdz","custom_tweet":null,"affected_components":null},{"status":"identified","body":"The system outage affecting live chat and support emails remains ongoing. We are continuing to monitor the situation and will provide another update in 30 minutes or sooner if additional information becomes available.","created_at":"2026-09-16T12:21:33.181Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-09-16T12:21:33.181Z","display_at":"2026-09-16T12:21:33.181Z","deliver_notifications":false,"tweet_id":null,"id":"g24vmbx6npyc","incident_id":"fvtdqytbzcdz","custom_tweet":null,"affected_components":null},{"status":"identified","body":"We are currently experiencing a technical outage, impacting our live chat and support email systems. We'll provide an update in 30 minutes or sooner if additional information becomes available.","created_at":"2026-09-16T11:22:46.583Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-16T11:22:46.583Z","display_at":"2026-09-16T11:22:46.583Z","deliver_notifications":false,"tweet_id":null,"id":"2pk4vch7nk8v","incident_id":"fvtdqytbzcdz","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Increased latency in APIs, Functions, and App Studio page loads","status":"resolved","created_at":"2026-09-10T16:30:00.000Z","updated_at":"2026-09-17T13:29:09.671Z","monitoring_at":null,"resolved_at":"2026-09-10T16:30:00.000Z","impact":"minor","shortlink":"https://stspg.io/gzbpr3yrd7rv","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-10T16:30:00.000Z","reminder_intervals":null,"id":"0x3bbtfv7r29","page_id":"dtj0jj1f02xs","incident_updates":[{"status":"resolved","body":"Rippling REST APIs experienced increased latency beginning September 10th, 2026 11:21 AM EST. The issue was resolved September 10th, 2026 2:20 PM EST. During this window, Functions and App Studio pages that rely on REST APIs may have resulted in failures due to timeout thresholds breached.","created_at":"2026-09-17T13:20:59.953Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-17T13:29:09.667Z","display_at":"2026-09-10T16:30:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"psw7k0pl4sfm","incident_id":"0x3bbtfv7r29","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Issues loading saved payroll reports","status":"resolved","created_at":"2026-08-31T22:37:39.412Z","updated_at":"2026-09-01T04:20:48.307Z","monitoring_at":null,"resolved_at":"2026-09-01T04:20:48.286Z","impact":"major","shortlink":"https://stspg.io/6gsh20zsl01n","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-31T22:37:39.403Z","reminder_intervals":null,"id":"p9x169wcsdkr","page_id":"dtj0jj1f02xs","incident_updates":[{"status":"resolved","body":"The issue affecting saved payroll reports has been resolved, and report access has been restored.","created_at":"2026-09-01T04:20:48.286Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T04:20:48.286Z","display_at":"2026-09-01T04:20:48.286Z","deliver_notifications":true,"tweet_id":null,"id":"qt1y164b5sx1","incident_id":"p9x169wcsdkr","custom_tweet":null,"affected_components":[{"code":"xr7zszhzcvgr","name":"Data - Reports \u0026 Dashboards","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We have restored access to affected saved payroll reports for customers in the United States. We are continuing work to restore report access for affected customers in the European Union and will provide another update once restoration is complete.","created_at":"2026-09-01T03:44:39.973Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-01T03:44:39.973Z","display_at":"2026-09-01T03:44:39.973Z","deliver_notifications":true,"tweet_id":null,"id":"2n3r6119b85g","incident_id":"p9x169wcsdkr","custom_tweet":null,"affected_components":[{"code":"xr7zszhzcvgr","name":"Data - Reports \u0026 Dashboards","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We have identified an issue preventing some saved payroll reports from loading when certain payroll fields are included. We are implementing a fix and will provide another update once report access has been restored.","created_at":"2026-08-31T22:37:39.485Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T22:37:39.485Z","display_at":"2026-08-31T22:37:39.485Z","deliver_notifications":true,"tweet_id":null,"id":"jfdfb8v0w9mr","incident_id":"p9x169wcsdkr","custom_tweet":null,"affected_components":[{"code":"xr7zszhzcvgr","name":"Data - Reports \u0026 Dashboards","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Reports \u0026 Dashboards","created_at":"2026-07-07T17:54:44.184Z","updated_at":"2026-09-01T04:20:48.219Z","position":1,"description":null,"showcase":true,"start_date":"2026-07-06T07:00:00.000Z","id":"xr7zszhzcvgr","page_id":"dtj0jj1f02xs","group_id":"s4tqqkx61zx8"}]},{"name":"Rippling loaded slowly, or would not load at all, for some users","status":"resolved","created_at":"2026-08-21T16:06:37.205Z","updated_at":"2026-08-21T16:06:37.266Z","monitoring_at":null,"resolved_at":"2026-08-21T16:06:37.255Z","impact":"none","shortlink":"https://stspg.io/wsw8pyjc8kx7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-21T16:06:37.200Z","reminder_intervals":"[]","id":"w414fn7shtkz","page_id":"dtj0jj1f02xs","incident_updates":[{"status":"resolved","body":"This is now resolved. It affected some users for \u003c15 minutes.","created_at":"2026-08-21T16:06:37.255Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-21T16:06:37.255Z","display_at":"2026-08-21T16:06:37.255Z","deliver_notifications":false,"tweet_id":null,"id":"h195gm0kr19t","incident_id":"w414fn7shtkz","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Delayed sync in integrations","status":"resolved","created_at":"2026-08-06T16:12:50.739Z","updated_at":"2026-08-06T18:40:03.415Z","monitoring_at":"2026-08-06T18:03:15.056Z","resolved_at":"2026-08-06T18:29:14.000Z","impact":"major","shortlink":"https://stspg.io/p61qncr5ks95","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-06T18:29:14.000Z","reminder_intervals":null,"id":"ydcp2t3qsdg2","page_id":"dtj0jj1f02xs","incident_updates":[{"status":"resolved","body":"We identified an issue where some third-party integrations were showing disconnected / invalid-token behavior related to the rollout. The team reverted the change in production and retriggered syncs to recover affected integrations.\n\n- Impacted integrations, including Ramp and Box, have recovered \n- Some integrations that remain disconnected are unrelated to the this incident. In those cases, tokens were already revoked, expired, or deactivated, and customers may need to reconnect manually","created_at":"2026-08-06T18:29:14.230Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-06T18:40:03.221Z","display_at":"2026-08-06T18:29:14.000Z","deliver_notifications":true,"tweet_id":null,"id":"pjcw404q2hkt","incident_id":"ydcp2t3qsdg2","custom_tweet":null,"affected_components":[{"code":"zj32d6qhl0dg","name":"Identity \u0026 App Management - Third-party integrations","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been deployed and we are rolling it out for all impacted integrations. Any data not yet synced will start resyncing automatically.","created_at":"2026-08-06T18:03:15.056Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-06T18:03:15.056Z","display_at":"2026-08-06T18:03:15.056Z","deliver_notifications":true,"tweet_id":null,"id":"3pjtv3b8pmg1","incident_id":"ydcp2t3qsdg2","custom_tweet":null,"affected_components":[{"code":"zj32d6qhl0dg","name":"Identity \u0026 App Management - Third-party integrations","old_status":"partial_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"Several integrations including Ramp and Box are experiencing delays in data syncing. Any changes to the integration are not syncing and admins may see accounts as disconnected. Existing employee access is not affected.","created_at":"2026-08-06T16:36:33.276Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-06T16:36:33.276Z","display_at":"2026-08-06T16:36:33.276Z","deliver_notifications":false,"tweet_id":null,"id":"fmrqzlyp7mmm","incident_id":"ydcp2t3qsdg2","custom_tweet":null,"affected_components":[{"code":"zj32d6qhl0dg","name":"Identity \u0026 App Management - Third-party integrations","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"Several integrations including Ramp and Box are experiencing delays in data syncing. Any changes to the integration are not syncing and admins may see accounts as disconnected. Existing employee access is not affected.","created_at":"2026-08-06T16:12:50.816Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-06T16:12:50.816Z","display_at":"2026-08-06T16:12:50.816Z","deliver_notifications":true,"tweet_id":null,"id":"3xmq2l3h4kyz","incident_id":"ydcp2t3qsdg2","custom_tweet":null,"affected_components":[{"code":"zj32d6qhl0dg","name":"Identity \u0026 App Management - Third-party integrations","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Third-party integrations","created_at":"2022-07-26T15:46:04.814Z","updated_at":"2026-09-17T20:47:55.441Z","position":6,"description":null,"showcase":true,"start_date":"2021-12-31T08:00:00.000Z","id":"zj32d6qhl0dg","page_id":"dtj0jj1f02xs","group_id":"pc53gpyb9clb"}]},{"name":"Errors on some critical endpoints","status":"resolved","created_at":"2026-08-04T20:35:28.690Z","updated_at":"2026-08-04T21:19:28.974Z","monitoring_at":"2026-08-04T20:38:28.051Z","resolved_at":"2026-08-04T21:19:28.961Z","impact":"minor","shortlink":"https://stspg.io/wc1rz4b394mg","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-04T20:35:28.674Z","reminder_intervals":null,"id":"8h70d4kzcrwh","page_id":"dtj0jj1f02xs","incident_updates":[{"status":"resolved","body":"Services returned to normal","created_at":"2026-08-04T21:19:28.961Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-04T21:19:28.961Z","display_at":"2026-08-04T21:19:28.961Z","deliver_notifications":true,"tweet_id":null,"id":"hc7h366985q9","incident_id":"8h70d4kzcrwh","custom_tweet":null,"affected_components":[{"code":"lq3c3hps2qqf","name":"Rippling App","old_status":"operational","new_status":"operational"},{"code":"y0q25d7bxg83","name":"Identity \u0026 App Management - Single Sign-on (SSO)","old_status":"degraded_performance","new_status":"operational"},{"code":"2467w9pctv6m","name":"Payroll - Payroll","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"Issues seem resolved, continuing to monitor","created_at":"2026-08-04T20:38:28.051Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-04T20:38:28.051Z","display_at":"2026-08-04T20:38:28.051Z","deliver_notifications":true,"tweet_id":null,"id":"gv6vv8d1v0n8","incident_id":"8h70d4kzcrwh","custom_tweet":null,"affected_components":[{"code":"lq3c3hps2qqf","name":"Rippling App","old_status":"degraded_performance","new_status":"operational"},{"code":"y0q25d7bxg83","name":"Identity \u0026 App Management - Single Sign-on (SSO)","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"2467w9pctv6m","name":"Payroll - Payroll","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating","created_at":"2026-08-04T20:35:28.822Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-08-04T20:35:28.822Z","display_at":"2026-08-04T20:35:28.822Z","deliver_notifications":true,"tweet_id":null,"id":"9jr1fsls56z7","incident_id":"8h70d4kzcrwh","custom_tweet":null,"affected_components":[{"code":"lq3c3hps2qqf","name":"Rippling App","old_status":"operational","new_status":"degraded_performance"},{"code":"y0q25d7bxg83","name":"Identity \u0026 App Management - Single Sign-on (SSO)","old_status":"operational","new_status":"degraded_performance"},{"code":"2467w9pctv6m","name":"Payroll - Payroll","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Rippling App","created_at":"2021-07-26T17:03:48.553Z","updated_at":"2026-09-29T19:51:15.381Z","position":1,"description":"The main Rippling application","showcase":true,"start_date":"2020-12-31T00:00:00.000Z","id":"lq3c3hps2qqf","page_id":"dtj0jj1f02xs","group_id":null},{"status":"operational","name":"Single Sign-on (SSO)","created_at":"2021-07-26T20:47:12.663Z","updated_at":"2026-08-04T21:19:28.920Z","position":1,"description":null,"showcase":true,"start_date":"2020-12-31T00:00:00.000Z","id":"y0q25d7bxg83","page_id":"dtj0jj1f02xs","group_id":"pc53gpyb9clb"},{"status":"operational","name":"Payroll","created_at":"2026-07-07T17:57:39.788Z","updated_at":"2026-08-04T21:19:28.934Z","position":1,"description":null,"showcase":true,"start_date":"2026-07-06T00:00:00.000Z","id":"2467w9pctv6m","page_id":"dtj0jj1f02xs","group_id":"wfrwl2j0grj3"}]},{"name":"Asynchronous job queue resulting in stale services","status":"resolved","created_at":"2026-07-28T02:23:12.069Z","updated_at":"2026-07-28T05:17:53.786Z","monitoring_at":"2026-07-28T02:23:12.125Z","resolved_at":"2026-07-28T05:17:53.757Z","impact":"minor","shortlink":"https://stspg.io/nvyv4bmv8nyr","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-28T02:23:12.060Z","reminder_intervals":null,"id":"rlbhjc75dhtb","page_id":"dtj0jj1f02xs","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-07-28T05:17:53.757Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2026-07-28T05:17:53.757Z","display_at":"2026-07-28T05:17:53.757Z","deliver_notifications":true,"tweet_id":null,"id":"4qdlt0l48ltx","incident_id":"rlbhjc75dhtb","custom_tweet":null,"affected_components":[{"code":"lq3c3hps2qqf","name":"Rippling App","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"To mitigate a previous incident, non-critical asynchronous tasks were paused on Monday, July 27 at 9:30a PT and re-enabled around 3:30p PT. We are still working through the task backlog, and some things across Rippling - like group membership - will be stale until the remaining jobs catch up.","created_at":"2026-07-28T02:23:12.125Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-28T02:23:12.125Z","display_at":"2026-07-28T02:23:12.125Z","deliver_notifications":true,"tweet_id":null,"id":"3pkn3vj6lj9r","incident_id":"rlbhjc75dhtb","custom_tweet":null,"affected_components":[{"code":"lq3c3hps2qqf","name":"Rippling App","old_status":"degraded_performance","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Rippling App","created_at":"2021-07-26T17:03:48.553Z","updated_at":"2026-09-29T19:51:15.381Z","position":1,"description":"The main Rippling application","showcase":true,"start_date":"2020-12-31T00:00:00.000Z","id":"lq3c3hps2qqf","page_id":"dtj0jj1f02xs","group_id":null}]}]
}